Podcast | 3 min read

Swimming With Sharks: Adventures in Sales Ops - Episode 6: Kyle Jepson

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Will Smith
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ManoByte has launched a weekly live show, "Swimming with Sharks." Each week, host Will Smith brings in a guest and speaks with them about their experiences, expertise, and advice around Sales and Sales Operations. 

Tune in live every Tuesday at 2:00 pm EST via ManoByte's Facebook, LinkedIn, or YouTube page!

In this adventure, Kyle Jepson from the HubSpot Academy joins us in the shark tank. 

Video Summary:

  • Kyle gives us a unique front-row seat to how HubSpot responded to the global pandemic as a company. 
  • Kyle reveals that he has begun researching and preparing content for a new Sales Operations HubSot Academy Certification.
  • After a negative Academy Certification review, Kyle reached out and made a valuable connection with the reviewer. 

Video Takeaways:

A few key takeaways from this episode:

  • Sales isn't always about extremes, even though it often seems like it. 
  • All reviews are valuable - even negative reviews can turn into positive experiences. 
  • Learning from the craziness of 2020 and adapting to your needs is the best way to prepare for 2021. 
  • Sales Operations is a difficult role to define for many companies. 
  • There isn't a standard template for the role of Sales Operations. This can vary greatly between organizations. 

 

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